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Pingel Customer Service

Started by spc, September 01, 2007, 08:48:29 PM

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spc

IS INCREDIBLE!!!

The pingel racing GSXR petcock on my frankenbike sprung a leak, so I called pingel up.   They told me to send it in with a $15 check and they would rebuild it.   Turns out that the one I sent in was one of the first and they just replace em for free.  So they sent me a brand new petcock  ($94 on their website) and my check back along with some stickers and care instructions..........

Pingel ROCKS!!!!!!!!!!!!!!


Now, where the hell are my jets from Srinath!!! :laugh: :laugh:

yamahonkawazuki

Jan 14 2010 0310 I miss you mom
Vielen dank Patrick. Vielen dank
".
A proud Mormon
"if you come in with the bottom of your cast black,
neither one of us will be happy"- Alan Silverman MD

slowinthestraights

I wouldnt consider it good customer service when they ask you to pay $15 to rebuild their ridiculously overpriced valve, that just sprung a LEAK.
93 GS500
120/60-17 F      Power
160/60-17 R       Race
'89 Bars/Yoshimura Full System/K&N Lunchbox/V&H Ignition Advancer/SV650 Mirrors

spc

Yeah, it's just f%$king absurd that a 20 year old valve popped an O-ring :cookoo: and they want $15 bucks to replace the O-rings and the mesh filter and then ship it back to you.

slowinthestraights

93 GS500
120/60-17 F      Power
160/60-17 R       Race
'89 Bars/Yoshimura Full System/K&N Lunchbox/V&H Ignition Advancer/SV650 Mirrors

spc

1987 gixxer,  had the aftermarket race kit put on at the dealer, pingel, yosh engine cases, exhaust all that shaZam!..........

slowinthestraights

Well that seems a bit more reasonable, I figured you were talking about a newer GS using it.

Either way, they are overpriced. :icon_lol:
93 GS500
120/60-17 F      Power
160/60-17 R       Race
'89 Bars/Yoshimura Full System/K&N Lunchbox/V&H Ignition Advancer/SV650 Mirrors

GeeP

Hey, the gotta pay for that super duper swiss machine some how huh?    :)

I use a $12 valve from the boat supply.  I'm not very happy with the design of Pingel petcocks.   :icon_mrgreen:
Every zero you add to the tolerance adds a zero to the price.

If the product "fails" will the product liability insurance pay for the "failure" until it turns 18?

Red '96
Black MK2 SV

spc

Meh, came with the bike.....  I'll give it a try......... :dunno_white:  I've never heard anything bad about pingel aside from the price :dunno_white:

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