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Main Area => General GS500 Discussion => Topic started by: 06GSowner on August 09, 2006, 05:55:12 PM

Title: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: 06GSowner on August 09, 2006, 05:55:12 PM
Well folks I picked up the good ol 06' GS500 today once again. It's now had it''s 600 mile service done(after the dealer has put 250 test drive miles on it). The dealer handed me an o ring that was busted and said that Suzuki must have put a bad one in.........even though the dealer has replaced 2 head gaskets and according to my paperwork all of the o rings 3 times now. But they said this magical o ring HAD to have been put on during the building process. Oh well....The attorney wants me to ride it a few days to see if they have actually fixed it or not. I rode her tonight for about 3 hours...100 miles or so...No leaks of oil at all so far.  I am amazed. I actually got to use the engine a bit since it's now passed the limit to stay under 5500 rpms. I can take it to 8000 rpms now. That was a bit fun I must say. I noticed a scratch on my tank that i am fairly sure I couldn't have put there so I am guessing the dealer did that to my poor bike....noticed too late now though. The dealer also swiped my keychain I had with my key on it while the bike was there.....also didn't realize this til I thought about it tonight. Well I'm going to do one more day of hard riding on her to see if she leaks then it is in the garage she stays until the lawsuit is overwith. Who knows what else they could have done to my poor engine all of those times they tore it apart. The newest repair order is faxed to the attorney already. I'm not sure when they are sending the letter to Suzuki notifying them of the lawsuit. Lets hope I get my money back and get a good deal on a new GS500F.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: tussey on August 09, 2006, 08:20:10 PM
grats....so you're still trying to get you're money back? what if they finally fixed it? still want a new bike?
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: schwabdl on August 09, 2006, 10:12:54 PM
didnt u sign a mediation agreement when u purchased the bike and wouldnt a lawsuit violate that agreement just wondering I have been involved with auto lemon law mediation and suits and the owner usually loses and gets stuck with not only there attourney fees but the manufacturers
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: rangerbrown on August 09, 2006, 10:38:05 PM
ride the piss out if now if they end up geting you a new one
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: trend on August 10, 2006, 12:48:51 AM
Quote from: schwabdl on August 09, 2006, 10:12:54 PM
didnt u sign a mediation agreement when u purchased the bike and wouldnt a lawsuit violate that agreement just wondering I have been involved with auto lemon law mediation and suits and the owner usually loses and gets stuck with not only there attourney fees but the manufacturers

Just wondering.. but I thought an agreement like that would be illegal.. I know sometimes there are contracts where you wave your rights away (and this might be one)..but I wonder how all this falls under.. the law you cannot make an agreement that circumvents a previously established law..
Like how a hit contract isn't legal because .. it is illegal to kill someone..

I mean.. the deepest contract I have heard of that is outside of this scope is.. a contract you sign when you go to the doctor for a risky surgery.. saying, hey i understand the risks of a brain transplant, and if all doesn't go well, i can't sue you.

Anyways.. random thoughts :)
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: 06GSowner on August 10, 2006, 12:53:56 PM
No I didn't sign whatever you are talking about. Maybe that is only for certain states. And yes I still want my money back ,I've owned the bike for 2 months and have had it for 2 weeks. Plus they have now worked on my engine and tore it down 4 times, hell with that. Who knows what else they could have screwed up in the process of trying to fix it. The whole thing could blow at 5000 miles or something. I didn't pay new bike money for a torn down engine, If I wanted that I could have saved a lot of money and bought used.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: banner on August 10, 2006, 03:00:46 PM
definately go for the new one...


who knows whats wrong with other problems that engine will have in the future.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: LMT on August 10, 2006, 07:14:16 PM
That's horrible that you have to go thru all that for something as supposedly "bullet proof" as a GS500.  I have an 05 but have had no problems.  Sorry to hear of your nightmare & GOOD LUCK!
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: 06GSowner on August 10, 2006, 07:26:21 PM
Thanks for the support guys.  :cheers:
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: annguyen1981 on August 10, 2006, 11:54:29 PM
I personally wouldn't want the bike after all that.  Like someone said before...  Who know's what will happen because of all this "wrenching".

I hope everything works out in your favor, but please don't get a sour outlook on the GS500.  They really are great bikes
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: The Buddha on August 11, 2006, 07:47:40 AM
There is atleast 1 good reason you'd not want it.
The cylinders being pulled off - heck you pull the head off - you'd need to yank off the cyls and replace the base gasket, as well as the head gasket. I would also like to hone the cyls and put new rings in - because the cylinders get glazed and dont let the rings seat. Of course if they have never touched the pistons and rings - as in the rings are in the same cylinder and not been taken off, and swapped - Then it may work OK. I'd still do a hone and hand fit rings at least at the final stage - AKA now - They should do that. After a hone, stock rings will be loose - so you'd have to get rings hand gapped and fitted. That is the minimum - and they warranty it from today for that 4 year that you got ... then break it in, and ride the living daylights out of it. You make it to 10,000 and its not using oil - OK you're good.
Cool.
Srinath.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: 06GSowner on August 11, 2006, 01:18:24 PM
i got the 72 month extended warranty on the damned thing. Still want a new one though.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: Gisser on August 11, 2006, 02:54:14 PM
Yeah, as long as the cylinders were undisturbed and a new head gasket installed, everything should be as good as new (mechanically speaking).  :thumb:   It is good to know that there's no reason to think the '06 models have a manufacturing defect even if GStwin has been hit with 2 reports of leaking head gaskets.  Just a lousy o-ring this time.     
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: sharkfin25 on August 11, 2006, 03:26:00 PM
Quote from: Gisser on August 11, 2006, 02:54:14 PM
Yeah, as long as the cylinders were undisturbed and a new head gasket installed, everything should be as good as new (mechanically speaking).  :thumb:   It is good to know that there's no reason to think the '06 models have a manufacturing defect even if GStwin has been hit with 2 reports of leaking head gaskets.  Just a lousy o-ring this time.     

Update to my story:

Got a call from Kenny at the dealership today telling me the bike is ready! Amazingly, the shop had a cancellation and they were able to work on my bike earlier than they anticipated. Hmmm...I wonder if the call they got from Suzuki had anything to do with that?  :laugh: He told me I could pick it up today, but I work nights, so I'm picking it up tomorrow morning.

On a side note, the customer service rep from Suzuki was supposed to call me back today "before lunch" to tell me what they were going to do to compensate me for the time the bike was out. No call yet and it's almost 3:30pm here in California. Maybe he takes a late lunch. I'll let you guys know as soon as I hear from him.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: Turd Ferguson on August 11, 2006, 03:27:31 PM
Dude, pick up the bike tomorrow and just ride it.  Let Suzuki compensate you and call it done.

-Turd.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: sharkfin25 on August 11, 2006, 03:32:40 PM
If everything is cool with the bike, that's exactly what I plan on doing.  :thumb:
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: sharkfin25 on August 11, 2006, 03:57:01 PM
Quote from: sharkfin25 on August 11, 2006, 03:32:40 PM
If everything is cool with the bike, that's exactly what I plan on doing.  :thumb:

Ok, just got a call from Gabe at Suzuki Customer Service. Basically, they're going to do the first service for free. If the bike is good now, that's good enough for me. Gabe assured me everything has been well documented, so if I have any more problems, they'll take care of it. I'm just excited to get my bike back tomorrow!  :thumb:

06GSowner, good luck with your case. Keep us updated on your progress.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: 06GSowner on August 11, 2006, 05:53:34 PM
Good luck with your bike. Hopefully you only have the ONE problem and it's over with. At least you got the 1st service free. If they would have fixed my bike 1st try I would probly have been happy. Too bad it had to be torn apart 4 times.
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: sharkfin25 on August 11, 2006, 06:29:05 PM
Quote from: 06GSowner on August 11, 2006, 05:53:34 PM
Good luck with your bike. Hopefully you only have the ONE problem and it's over with. At least you got the 1st service free. If they would have fixed my bike 1st try I would probly have been happy. Too bad it had to be torn apart 4 times.

If I had the problems that you have had, I would definitely be suing to have them buy the bike back. You've had it in the shop 5 times for over 30 days, cumulatively. That's enough to drive anyone crazy and the exact reason why they created the Lemon Law. I don't see any way you don't win your case, and that's good. You deserve a new bike or a full refund.

For me, I hope mine is fixed. I never wanted anything else but the bike to be fixed. I picked this bike for a reason and the little time I have ridden it, I loved every minute of it. If it's good now, I'll consider myself lucky to get the first service free and I'll live happily ever after.  :)
Title: Re: Lemon Law'ed 06' GS500 Back home after 5th repair
Post by: The Buddha on August 11, 2006, 06:40:58 PM
Quote from: Gisser on August 11, 2006, 02:54:14 PM
Yeah, as long as the cylinders were undisturbed and a new head gasket installed, everything should be as good as new (mechanically speaking).  :thumb:   It is good to know that there's no reason to think the '06 models have a manufacturing defect even if GStwin has been hit with 2 reports of leaking head gaskets.  Just a lousy o-ring this time.     

Hell no - the base gasket is good for 1 torqueing - that was done at the first time they put it and fitted it at the factory - else the damn thing will leak. Its anyway got a 600 miles, and then again at 10K torqueing needed. That is just an extra cinching down ... you remove the head, and the base gasket is done. Heck I have had 2 katana's and 2 GS'es that leaked oil around the base gasket, and torqueing it made it go away in 2 ... and really cut it down in 2 of others. If the head is pulled and it has to be to get the head out ... its time for a base gasket. On the bright side - those are cheap - like 20 bucks. On the minus - rings and hone ...
Cool.
Srinath.