Today at work I got fed up with a customer. Here's the sort version:
Customer: I want this copied.
Me: ok. I need to call and get permission
Customer: That's bs. Do it now.
Me: I'm sorry, but because it's copyrighted, I do need their permission to copy any part of this (a CD cover insert)
Customer: I've had it done before.
Me: I'm sorry, but we ARE supposed to get permission.
Customer: I need this copied now, or I'll take my business elsewhere.
Me: Please do
*Customer Walks away
Me: Have a nice day
And when he started swearing (the BS part) that was infront of another customer's TWO KIDS. :mad: That's what got me.
Normally, I'd stick it out a little more and try to make them understand the fact that I DO NOT want to pay the $100,000 fine and lose my crappy job over $3.00
so what you a wally-world photo tech or something?
Quote from: makenzie71 on October 21, 2006, 06:14:00 PM
so what you a wally-world photo tech or something?
hahahahahaa......I hope he's not :o
Quote from: annguyen1981 on October 21, 2006, 04:59:25 PM
And when he started swearing (the BS part) that was in front of another customer's TWO KIDS. That's what got me.
I hear ya!
The response is in hindsight, but in the old days (before me) yelling after the swearing party to stop cussing and reminding them that it is inappropriate to say such things in the prescence of children, is the proper rebuke and handling of anybody; the mother or father should jump in as well.
If we would all band together, again, liken to those old days, when people would openly humiliate others for inappropriate behavior
without violence, or the threat of violence. The offending persons are more likely to listen knowing there is no threat of physical harm, but a respect that of one human being to another. The rebuke is merely that of a verbal annoucing of said offending behavior and a calling of all individuals within offending earshot to speak up against, and shame the person into conformance. Don't like it, piss off; pitch your test elsewhere. Only respectable humans allowed here. :flipoff:
Quote from: scratch on October 21, 2006, 07:56:12 PM
Quote from: annguyen1981 on October 21, 2006, 04:59:25 PM
And when he started swearing (the BS part) that was in front of another customer's TWO KIDS. That's what got me.
I hear ya!
The response is in hindsight, but in the old days (before me) yelling after the swearing party to stop cussing and reminding them that it is inappropriate to say such things in the prescence of children, is the proper rebuke and handling of anybody; the mother or father should jump in as well.
If we would all band together, again, liken to those old days, when people would openly humiliate others for inappropriate behavior without violence, or the threat of violence. The offending persons are more likely to listen knowing there is no threat of physical harm, but a respect that of one human being to another. The rebuke is merely that of a verbal annoucing of said offending behavior and a calling of all individuals within offending earshot to speak up against, and shame the person into conformance. Don't like it, piss off; pitch your test elsewhere. Only respectable humans allowed here. :flipoff:
+1, but I don't get rattled easily. And I try not to get angry in public.
Mak - I work at a Staples. I'm in charge of the copy center.
Allright, ask in a loud but polite voice.
are you knocking off wally-world ?