GStwin.com GS500 Message Forum

Main Area => Odds n Ends => Topic started by: NiceGuysFinishLast on August 15, 2007, 04:42:03 PM

Title: Thumbs up to Scorpion Customer Service
Post by: NiceGuysFinishLast on August 15, 2007, 04:42:03 PM
My 5 month old EXO700 had the twist grip (the little thingy that lets you remove the visor) pop off yesterday while I was going down the interstate. I sent an email to scorpion customer service at about midnight last night, and I got a reply today at about 4. They're sending me 2 sets of twist grips, for free. That's some damn good customer service, if you ask me.
Title: Re: Thumbs up to Scorpion Customer Service
Post by: mach1 on August 15, 2007, 04:47:08 PM
I hope I get the same service when my EXO400 need's it.
Title: Re: Thumbs up to Scorpion Customer Service
Post by: Destro on August 15, 2007, 06:19:30 PM
Quote from: mach1 on August 15, 2007, 04:47:08 PM
I hope I get the same service when my EXO400 need's it.

I am sure they will!  :thumb:

http://gstwins.com/gsboard/index.php?topic=19027.0

That was 2 years ago, when they first came out. I just upgraded to a EXO-700 this season.
Title: Re: Thumbs up to Scorpion Customer Service
Post by: CndnMax on August 15, 2007, 08:30:07 PM
my left quick connect only opens half way, maybe i should send em an email  :thumb:
Title: Re: Thumbs up to Scorpion Customer Service
Post by: NiceGuysFinishLast on August 15, 2007, 08:32:02 PM
Quote from: CndnMax on August 15, 2007, 08:30:07 PM
my left quick connect only opens half way, maybe i should send em an email  :thumb:

Do it, just explain the issue. They have a 3 year warranty!