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Main Area => General GS500 Discussion => Topic started by: dwoloz on July 02, 2008, 08:39:59 PM

Title: Anyone order from Southwest Moto Tires recently?
Post by: dwoloz on July 02, 2008, 08:39:59 PM
I placed an order from http://www.swmototires.com for 2 tires on June 9th. Its now July 2nd and they haven't arrived. I was on vacation until the 30th and upon returning and not seeing the tires, I e-mailed SWMoto to see if they could give me the tracking number so I could see what was going on. No response. They've taken down their phone number too so I can't call.

Is this the end for them? What the hell guys?

Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: laserred97gt on July 02, 2008, 08:42:34 PM
Don't start getting pissy with us.  You're the one that bought there.....

Just kidding.  I hope it all works out for you.  :2guns:
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: trumpetguy on July 02, 2008, 08:59:02 PM
Found this in a Google search:

Company Information

2440 N Coyote Dr # 130

Tucson, AZ 85745

United States

Phone: 1 520 628 2947

Fax: 1 520 628 2948


HTH :thumb:
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: GeeP on July 02, 2008, 09:05:22 PM
Well, that's interesting....

Did they bill you or provide any document stating that your tires shipped?
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: gsJack on July 03, 2008, 05:36:53 AM
They explain the removal of their phone number on their site, online ordering seems to be business as uaual without the phone.  Seems they want a written record of what is ordered:

http://swmototires.com/phone.htm

First check if you were billed, they bill when shipped.  Tires could be lost in transit.  Was someone there to recieve the shipment while you were away?
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: dwoloz on July 04, 2008, 06:10:15 PM
E-mailed again, still not a response

Checked my credit card statement and it appears nothing has been charged so at leas thats good. But I still want my damn tires :-\
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: theUBS on July 04, 2008, 09:13:05 PM
http://www.americanmototire.com/catalog/

This company did a great job for me!  Ordered on a Sunday night and had my tires first thing Thursday morning.   :thumb:
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: dwoloz on July 05, 2008, 01:13:57 AM
Thanks UBS!
Same price as SWMoto basically. Placed an order and now just going to hope SWMoto doesn't charge anything. I will send another email saying they should cancel my order (like that will matter)
Title: Re: Anyone order from Southwest Moto Tires recently?
Post by: theUBS on July 05, 2008, 09:59:07 PM
I actually gave that site a plug when I got the tires in.  Several other members commented that they had a good experience with them as well.  Order tracking was pretty sweet.  I actually got up in the morning, refreshed the status page I already had up and it was showing they had been delivered.  I walked to the back door (where I had requested they be placed) and there they were.  Cool. O0

Hope it works as well for you!