SO I'm having internet issues at home. We have a wireless network that I set up (I'm good at reading directions, not at computers), and lately we haven't been getting much of a connection. So today I brought the modem and router into the living room so I could hook them directly to my computer via an ethernet cable and just use it like that. Well that gives me no signal at all. When I click on a computer icon in the system tray, it says that there is a connection but it's trying to acquire the IP address or something. The router shows that there's a connection also, so this has me stumped. Why can I get a signal sometimes via wireless, but not at all via ethernet cable connection?

By the way, I read something about port forwarding or something a year ago and set it up for Azureaus, which may be the problem. I only can plug my wireless adapter into one of my 6 USB ports for it to work, and I think I may have done something to make this happen, but I can't remember what. So I also may have done something to the ethernet jack to make that not work.

I'm confused. I have since done a reset of the router and reinstalled it. Now our internet works again. But why can't I get it to work via a cable connection? Any ideas?

Thanks nerds...I mean friends. 

Dave 

Now I'm more of the 'computer that sits in the dashboard of your car and controls the fuel injector pulse width' or the 'computer that sits in your toaster that decides when your toast is the perfect shade of brown' kinda computer geek, and not so much the 'computer that sits on your desk and makes pretty documents' kinda computer geek, but it's all the same right?

Get the manual for the router and try to figure out the DHCP settings.  You want to make sure the DHCP server on the router is on and that is it serving the LAN and not just the wireless. 

Also try disconnecting the wireless card on the computer, it may conflict with the wired.

Then go to control panel -> network connections, then right click on your wired connection and click 'repair'

If that doesn't work, post again, and I'll give you something else to try

Hey!

we're not nerds..

we prefer to be called GEEKS



Regards,


Geeks worldwide

Quote from: mike_mike on April 23, 2006, 09:53:34 PM

Hey!

we're not nerds..

we prefer to be called GEEKS



Regards,


Geeks worldwide

Like I said...
"Single White Non-Nerd Seeks Help From Friendly, Knowledgeable Geek(s)"

Quote from: 2005-GS500-PDX on April 23, 2006, 03:46:08 PM
But why can't I get it to work via a cable connection? Any ideas?

Is your ethernet card working? Go to Start> Control Panel > System > Hardware > Device Manager and make sure that there is not a yellow exlamation point near your network adapter. If so, reinstall the drivers for it.

Also, when you access the Internet through the router, your using the router IP, but when you access the Internet through the direct ethernet cable, the IP will be different. Did you reboot in between switching? If not reboot, did you release/renew the connection?

Next time you are connected to the Internet through your router, open up a command prompt (assuming XP?) by going to start > run > cmd and click ok. In the command prompt, type:

ipconfig /all

See what the IP is, and write it down. It will likely show your router's IP.

Then connect your computer via ethernet directly without using the router and do the same thing:

ipconfig /all

It will display all that information again. It might show your router's IP still, but you are not connected to it. Refresh your connection:

ipconfig /release (releases the IP)

It will set the IP back to 0's

ipconfig /renew (renew the IP)

It will obtain a new one and should work. If not, keep trying and posting up results and you'll get it working 

(I'm an IT guy by day and have a side business as a field service technician as well, but I generally have to "see" and "touch" it in order to fix it)

Quote from: 2005-GS500-PDX on April 23, 2006, 10:07:29 PM

Quote from: mike_mike on April 23, 2006, 09:53:34 PM

Hey!

we're not nerds..

we prefer to be called GEEKS



Regards,


Geeks worldwide

Like I said...
"Single White Non-Nerd Seeks Help From Friendly, Knowledgeable Geek(s)"

AHHH sorry dude!

it is 1:00am i should sign off, my brain obviously isn't working anymore. 

Mike- no sweat, I know how you guys like to be called geeks, so I made sure to do so.  Please don't attack me and take over my computer! Wink.

Phae- um, no....? I did none of this. I'll give this a try tonight, along with what Lima suggested. It sounds like you're pretty skilled at this, and what you said sounds so technical that it HAS to help.

Oh, by the way, I'm trying to access the interwebs via my router both times, once via wireless (currently working) and then through the ethernet cable to the router (not working). The reason I have to have the router hooked up is that my roommate's laptop uses the same internet. So does this change your instructions? I have to have the router inbetween the modem and our computers. I mean, I can just keep on using the wireless, but I'm really wondering why the normal ethernet connection won't work.

Thanks all!

Dave

You should have asked for an Asian dude- we tend to be nerdy and good with computers... except me, I'm nerdy and bordering mental retardation. 

Quote from: CasiCUA on April 24, 2006, 08:55:09 AM
You should have asked for an Asian dude- we tend to be nerdy and good with computers... except me, I'm nerdy and bordering mental retardation. 

Do you know how many asian dudes brought their computer to me to be fixed? Me either I lost count. Most of the time it was something dumb like their wireless card was turned off, or they hadnt registered for the network.

Reset the router to factory defaults, then set it up just the way you want it...

If that doesn't work, keep reinstalling Windows until it does. 

DAMNIT!  My Ghost image is corrupt!  AAAAAAUGH!!!

Quote from: RVertigo on April 24, 2006, 09:51:54 AM
Reset the router to factory defaults, then set it up just the way you want it...

If that doesn't work, keep reinstalling Windows until it does. 

DAMNIT!  My Ghost image is corrupt!  AAAAAAUGH!!!

Nice try, I'm gonna go ahead and not do the reinstall. Thanks though. Wink.

Well like I said, the wireless works for me and my roomie, so no need to go through drastic steps to make the wired internet work. But I'll try the steps in here tonight.

Dave

Quote from: Phaedrus on April 23, 2006, 10:19:50 PM

Quote from: 2005-GS500-PDX on April 23, 2006, 03:46:08 PM
But why can't I get it to work via a cable connection? Any ideas?

Is your ethernet card working? Go to Start> Control Panel > System > Hardware > Device Manager and make sure that there is not a yellow exlamation point near your network adapter. If so, reinstall the drivers for it.

Also, when you access the Internet through the router, your using the router IP, but when you access the Internet through the direct ethernet cable, the IP will be different. Did you reboot in between switching? If not reboot, did you release/renew the connection?

Next time you are connected to the Internet through your router, open up a command prompt (assuming XP?) by going to start > run > cmd and click ok. In the command prompt, type:

ipconfig /all

See what the IP is, and write it down. It will likely show your router's IP.

Then connect your computer via ethernet directly without using the router and do the same thing:

ipconfig /all

It will display all that information again. It might show your router's IP still, but you are not connected to it. Refresh your connection:

ipconfig /release (releases the IP)

It will set the IP back to 0's

ipconfig /renew (renew the IP)

It will obtain a new one and should work. If not, keep trying and posting up results and you'll get it working 

(I'm an IT guy by day and have a side business as a field service technician as well, but I generally have to "see" and "touch" it in order to fix it)

First of all, I went into Control Panel and there was a red X on one of the network cards (why are there 2? 1394 Net Adapter and Sis 900-Based PCI Adapter), so I enabled that device.

OK, Soooooooooooo I did the "ipconfig/all" thing, and I got an IP addy for the wireless card (192.168.0.199) and one for the LAN card (67.170.186.164) Clearly not the same, which I figured was the problem. Then I hooked the computer straight to the modem and did the "ipconfig/all" thing again, which gave me that same 67.170 address, but nothing for the wireless because I unplugged it. Then I did the "ipconfig/release" thing, and it said: "The operation failed as no adapter is in the state permissable for this operation."

So I'm stuck. No clue. Phae? Anyone?

Dave 

Quote from: My Name Is Dave on April 24, 2006, 07:39:56 PM
First of all, I went into Control Panel and there was a red X on one of the network cards (why are there 2? 1394 Net Adapter and Sis 900-Based PCI Adapter), so I enabled that device.

It is hard to say because I am not sure of what system(s) you have and what config they have. I would guess one is probably your wired NIC (network card) and the other is likely your wireless card? Does the machine you are using have both? Which had the red X  that you had to enable? Your wired card? If your wired card was disabled, that would help explain why you couldn't connect, and why it would not "release / renew" the IP. The actual harsdware is not being recognized it sounds like. But after you enabled it and it showed up as working properly in Device Manager, did you try releasing and renewing it again? Rebooting?

Quote from: My Name Is Dave on April 24, 2006, 07:39:56 PM
OK, Soooooooooooo I did the "ipconfig/all" thing, and I got an IP addy for the wireless card (192.168.0.199) and one for the LAN card (67.170.186.164) Clearly not the same, which I figured was the problem. Then I hooked the computer straight to the modem and did the "ipconfig/all" thing again, which gave me that same 67.170 address, but nothing for the wireless because I unplugged it. Then I did the "ipconfig/release" thing, and it said: "The operation failed as no adapter is in the state permissable for this operation."

I could be wrong - I am not much good at tech support stuff (more of a hands on guy) but I think the 192.x address is your router's address, and the 67.x address is your direct/broadband connection IP.

I am not sure what kind of setup you got going on, what all do you have? A broadband modem, router, wireless access point, wired desktop, and wireless laptop? Or what combination? In any event, you want something like this:

[broadband modem (MODEM)] ---> [wired and/or wireless router (ROUTER)] --> [workstations (COMPUTER)]

You said COMPUTERS can access the Internet if connected through the ROUTER but not directly connected to the MODEM? That is likely because ROUTER has the 192.x address. That is set from the factory. The IP that you are issued from your ISP is the 67.x address. The ROUTER takes that 67.x address, and creates a new network consisting of your WORKSTATIONS / COMPUTERS and sits behind the 192.x address. So your computer might think it is sitting happily behind the ROUTER's 192.x address (when you do the ipconfig /all it tells you this), but if you take away that router all of a sudden it doesn't see 192.x anymore, and instead needs to be accessign the Internet through 67.x. When you ipconfig / release it drops the connection and /renew seeks the new connection - it should find the 67.x address.

Normally, rebooting does this for you but not always. I've seen it where you have to release and renew manually, or "repair" the connection in My Network Places.

However, you can release/renew all day long and if your actual ethernet card in the PC is defunct it won't do any good.

Not sure how much help this is, but I'm sure that the 192.168.0.xxx is your router's address. If you were to type that into the address bar, you would get your router's setup page.

shaZam! this, I quit. Ted's wireless internet works, my wireless internet is good, and our buddy next door even uses it. The wired connection doesn't, but who cares? It clearly has something to do with my computer's ethernet card. So I'm sticking with wireless. Works for me!

Thanks dorks. I mean geeks. Friends, how about that?

Dave