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Thumbs up to Scorpion Customer Service

Started by NiceGuysFinishLast, August 15, 2007, 04:42:03 PM

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NiceGuysFinishLast

My 5 month old EXO700 had the twist grip (the little thingy that lets you remove the visor) pop off yesterday while I was going down the interstate. I sent an email to scorpion customer service at about midnight last night, and I got a reply today at about 4. They're sending me 2 sets of twist grips, for free. That's some damn good customer service, if you ask me.
irc.freequest.net

#GStwins gs500

Hang out there, we may flame, but we don't hate.

My attitude is in serious need of readjustment, and I'm ok with that.

mach1

I hope I get the same service when my EXO400 need's it.
04Gs,fenderectomy,V&H Full exhaust,Vortex clip-ons.13t front sprocket.,Uni Pods,22.5/65/147.5,Katana rear shock,M-1 metzeler 150 rear tire,Yamaha R6 Tail-SOLD
79 Honda CM185t-In restoration mode with this bike.DEAD slammed 2003 Honda Shadow 600, matte black everything 18inch ape hangers

Destro

Quote from: mach1 on August 15, 2007, 04:47:08 PM
I hope I get the same service when my EXO400 need's it.

I am sure they will!  :thumb:

http://gstwins.com/gsboard/index.php?topic=19027.0

That was 2 years ago, when they first came out. I just upgraded to a EXO-700 this season.
-Shayne
'92 GS500
'00 YZF600R

CndnMax

my left quick connect only opens half way, maybe i should send em an email  :thumb:

NiceGuysFinishLast

Quote from: CndnMax on August 15, 2007, 08:30:07 PM
my left quick connect only opens half way, maybe i should send em an email  :thumb:

Do it, just explain the issue. They have a 3 year warranty!
irc.freequest.net

#GStwins gs500

Hang out there, we may flame, but we don't hate.

My attitude is in serious need of readjustment, and I'm ok with that.

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